Processes: Business Foundations Part 3

Processes: Business Foundations Part 3

The aim of this course is to help you create the administrative frameworks a successful business needs. Good processes streamline tasks and provide a framework that supports productive time management and enables you to deliver a consistent, excellent service. Although it may seem like there’s a lot to do, the end result should support your business aims and enable you to provide the type of service you want on a consistent basis, freeing up time and mental energy. 9 videos 6-19 mins long, total course length approx 1 hour and 45 mins (videos only, allow extra time for learning, note taking and application).

Communication Foundations Part 2: The Power of Emotion

Communication Foundations Part 2: The Power of Emotion

The Foundations of Communication form the first part in a series of modules covering different aspects of effective communication.

The aim of this module is to provide you with knowledge and an understanding of communication foundations, how they shape communication and how to recognise them in yourself and others. This is part 2 of a 2 part module that will guide you through the two essential elements that form those robust foundations.

Part 1: What Is Important To Us (Values, Beliefs, Needs and Wants)
Part 2: The Power of Emotion

Emotion is at work all of the time, albeit we seldom notice unless it changes or it is heightened. Emotion is behind the way we feel, the decisions we make, the words we say and the way we say them. It also influences non verbal language, impacts on how we hear and what we listen for. In summary, recognising and understanding emotion is an essential foundation of communication and it is important to pay attention to emotion if you wish to become a skilled communicator.

By completing Parts 1 and 2 of this module and putting your knowledge into practice, you will have a solid and reliable platform to develop every other element of communication. 3 videos 3 mins 30 seconds -16 mins 30 seconds long, total course length 23 mins (videos only, allow extra time for learning, note taking and application).

Communication Foundations Part 1: What Is Important To Us (Values, Beliefs, Needs and Wants)

Communication Foundations Part 1: What Is Important To Us (Values, Beliefs, Needs and Wants)

The Foundations of Communication form the first part in a series of modules covering different aspects of effective communication.  The aim of this module is to provide you with knowledge and an understanding of communication foundations, how they shape communication and to recognise them in yourself and others. This is part 1 of a 2 part module that will guide you through the two essential elements that form those robust foundations.

Part 1 – What Is Important To Us – Values, Beliefs, Needs and Wants

Part 2 – The Power of Emotion

Communication foundations are seldom taught and if we consider how our communication evolves from childhood to adulthood we shouldn’t be a surprise to learn that we often unintentionally miscommunicate because the foundations are not fully realised.  Once the foundations are understood, every other element of communication makes sense.  Each element connects and sits firmly on the foundations so it is important that Parts 1 and 2 of this module are completed before any other communication module. 3 videos 2-9 mins long, total course length 16 mins (videos only, allow extra time for learning, note taking and application).

Essentials of Personal Training

Essentials of Personal Training

Take your time with each one of the tasks. Some will ask difficult questions and some will almost seem pointless; each serves a purpose so please do take the time to work through them and don’t hesitate to ask if you have any questions. 11 videos 11 mins – 24 mins long, total course length 3 hours 40 mins (videos only, allow extra time for learning, note taking and application).