This pdf accompanies the webinar of the same name and includes templates and approaches for ensuring your communication to the different stakeholders in your business is optimised to support the smooth running of your business.
Download Category: Communication
Core Emotional Concerns
Core Emotional Concerns are the key to feeling fulfilled and impact every human being. As a result they play a big role in every aspect of our business (and lives). In this download Cathy MacDonald covers the 5 core emotional concerns with examples of how they relate to a personal training business.
Every Day Is A Negotiation Day
Cathy discusses negotiation styles and their use.
An Answer Is Only As Good As The Question That Is Asked
Cathy highlights the importance of panning your question if you want a useful answer.
Cognitive Bias
Cathy discusses the role of cognitive bias in communication.
The Evolution Of Language
Cathy MacDonald on why those annoying variances in language may be here to stay.
Word Wizardry
Cathy MacDonald discusses the power of words.
Managing Lies
Cathy MacDonald provides insight into lies and how to address them.
How To Have That Challenging Conversation
Cathy MacDonald provides insight into how to manage difficult conversations.
Listening Styles
Cathy MacDonald explores different listening styles and their impact on communication.